NHTSA Complaint #11387683 — 2004 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11387683
Vehicle	2004 SUBARU FORESTER
Component	ENGINE
Date of Incident	October 16, 2020
Date Filed	January 12, 2021
Mileage	161,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2004 SUBARU FORESTER. THE CONTACT STATED THAT THERE WAS A LEAK IN THE HEAD GASKET. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERB GORDON SUBARU (3161 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (866) 520-7894) WHERE IT WAS DIAGNOSED WITH THE HEAD COVER GASKET WITH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 04V473000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY AND THE COSTS FOR THE REPAIR WOULD BE OUT OF POCKET. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

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