NHTSA Complaint #11387498 — 2009 FORD ESCAPE

I WAS DRIVING ON A CITY STREET, I TURNED RIGHT AT A LIGHT AND THE POWER STEERING WENT COMPLETELY OUT WITH NO WARNING, ABSOLUTELY NO POWER STEERING AS I WAS TURNING THROUGH THE INTERSECTION . I HAD TO SLOW DOWN TO ALMOST A CRAWL IN ORDER TO MAKE THE TURN TO KEEP FROM CRASHING INTO ONCOMING TRAFFIC. IT TOOK ALL MY STRENCTH TO TURN THE WHEEL BUT WAS ABLE TO MAKE THE TURN WITHOUT THE POWER STEERING. I PULLED INTO A PARKING LOT TO HAVE MY WIFE COME AND GET ME AND HAD MY CAR TOWED TO THE MECHANIC. I LOOKED ONLINE TO SEE IF THERE WAS A RECALL NOTICE BUT ALL I FOUND WAS SEVERAL COMPLAINTS CONCERNING THE SAME SITUATION THAT HAPPENED TO ME. I ALWAYS TAKE CARE OF MY VEHICLE, THIS SHOULD NEVER HAVE HAPPENED. THERE WAS ABSOLUTELY NO WARNING, I'M LUCKY I WASN'T ON THE HIGHWAY OR GOT INTO AN ACCIDENT. THIS SHOULD BE COVERED UNDER A SAFETY RECALL. THE MECHANIC ALSO INFORMED ME THAT THERE IS NO RECALL FOR THIS. I EXPECT AN IMMEDIATE SOLUTION TO HAVE MY CONCERNS ADDRESSED AND TO HAVE THIS FIXED FREE OF COST TO ME.