NHTSA Complaint #11387452 — 2019 HYUNDAI TUCSON SERVICE BRAKES

Complaint Details

ODI Number	11387452
Vehicle	2019 HYUNDAI TUCSON
Component	SERVICE BRAKES
Date of Incident	November 9, 2020
Date Filed	January 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

RECEIVED RECALL NOTICE 20V-543 REGARDING THE ANTI-LOCK BRAKE SYSTEM MODULES IN EARLY NOVEMBER. MADE AN APPOINTMENT TO HAVE THE CORRECTIVE MEASURES TAKEN AND WAS TOLD THE PARTS WERE NOT AVAILABLE. I HAVE BEEN WAITING FOR OVER 2 MONTHS AND EVERY TIME I CALL THE DEALERSHIP AND MANUFACTURER, I'M TOLD PARTS ARE ON ORDER. HYUNDAI IS RISKING THE LIVES OF MY FAMILY AND PROPERTY BY NOT CORRECTING THIS ISSUE IN A TIMELY MANNER. WHY AREN'T PARTS AVAILABLE AND WHEN CAN MAR VEHICLE BE REPAIRED AS STATED IN THE RECALL NOTICE? AGAIN, I HAVE SPOKEN WITH CONSUMER ADVOCATES IN HYUNDAI AND WITH THE LOCAL DEALERSHIP WITH NO RESULTS. CAN YOU HELP OR IS THIS ANOTHER EXAMPLE OF NO ONE CARING ABOUT FIXING THE PROBLEM.

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