NHTSA Complaint #11387324 β€” 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11387324
Vehicle 2019 SUBARU ASCENT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.

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