NHTSA Complaint #11387313 — 2007 TOYOTA FJ CRUISER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11387313
Vehicle 2007 TOYOTA FJ CRUISER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I PURCHASED THE CAR FROM AN INDIVIDUAL ON DEC. 12, 2020. LESS THAN 30 DAYS AGO. I BROUGHT IT TO THE BODY SHOP TO SEE IF THEY COULD FIX THE RATTLING SOUND THAT CAME FROM WHEN I HIT A BUMP. THE CARS BODY IS IN GREAT CONDITION. THE MILEAGE WHEN I BOUGHT THE CAR WAS 183,800. I ASSUMED I MAY NEED TO DO SOME WORK ON THE CAR, BUT THE BODY SHOP TOLD ME THAT THE SOUND I WAS HEARING WAS DIFFERENT PARTS OF THE UNDERCARRIAGE THAT HAD RUSTED SO BADLY THAT THEY WHERE CLOSE TO FALLING OFF. INCLUDING THE GAS TANK. THEY TOLD ME THAT FJ CRUISERS WHERE KNOWN FOR RUSTY UNDER BOTTOMS AND THAT I WOULD BE A SAFETY RISK TO MYSELF AND OTHERS IF I DROVE THE CAR. THEY ALSO SAID THE CAR WAS BEYOND NORMAL REPAIR. I WILL ATTACHED PHOTOS THEY SENT ME. I HAVE DRIVEN THE CAR 1,500 MILES AND IT IS CONSIDERED UNDRIVABLE AND UNFIXABLE. I GOT A SECOND OPINION. WITHOUT KNOWING THE RESULTS OF THE FIRST OPINION THEY CAME TO THE EXACT SAME CONCLUSION. EXCEPT THEY TOLD ME TO REACH OUT TO YOU.

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