NHTSA Complaint #11387225 — 2020 FORD ESCAPE BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Complaint Details

ODI Number	11387225
Vehicle	2020 FORD ESCAPE
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	September 2, 2020
Date Filed	January 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ON SEP 02, 2020 I WAS SOLD A-2020 FORD ESCAPE BY BOLIVAR FORD ,BOLIVAR, TN 38008.I WAS NOT TOLD BY THE SALESMAN THAT THE CAR HAD A OPEN SAFETY RECALL AND SHOULD NOT HAVE BEEN SOLD TO ME UNTIL THE RECALL WAS FIX. WHEN I TEST DROVE THE CAR I NOTICE THE CAMERA WOULD WORK SOME TIME AND OTHER TIME IT WOULD NOT. I HAVE RECEIVED A RECALL LETTER FROM FORD BUT THEY SAID THAT THE PARTS WERE NOT AVAILABLE TO FIX THE CAMERA .IT IS VERY UNSAFE WHEN BACKING UP WHEN THE BACKUP CAMERA IS NOT WORKING.

Related Complaints for the 2020 FORD ESCAPE

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#11527564 — June 17, 2023 — Screen goes out periodically, not able to use backup camera, or radio, or anything.

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