NHTSA Complaint #11387221 — 2019 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11387221
Vehicle 2019 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

AS I AM DRIVING AT A NORMAL SPEED ALL OF A SUDDEN MY 2019 JEEP WRANGLER WILL BEGIN TO SHUDDER BACK AND FORTH FIERCELY. THE FIRST TIME IT HAPPENED ON JANUARY 4, I THOUGHT I HAD A LOOSE AIR FLAT TIRE. I STOPPED IN THE BREAKDOWN LANE, GOT OUT AND CHECKED BUT THERE WAS NOTHING WRONG. WHEN I BEGAN DRIVING AGAIN, THE CAR DROVE FINE. THE NEXT MORNING ON JANUARY 5, THE CAR DID THE SAME THING IN ALMOST THE SAME ARE WHERE RI 95 CUTS OFF TO RI295. THE STEERING WHEEL STARTED SHAKING FOR A GOOD 50-100 FEET BEFORE IT STOPPED. I WAS ALONE BOTH TIMES. THE 3RD TIME, I WAS TAKING MY 29 YEAR OLD DAUGHTER TO THE DOCTORS IN WAKEFIELD, RI AND TRAVELING ON RT 1. ALL OF A SUDDEN THE VEHICLE STARTED SHAKING, IT REALLY SCARED MY DAUGHTER WHO INSISTED WE DRIVE RIGHT TO THE DEALERSHIP AFTER HER APPOINTMENT. AFTER HER APPOINTMENT AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED ONE MORE TIME. I WALKED INTO THE DEALERSHIP AT PAUL BAILEY'S IN NORTH KINGSTOWN. THIS IS WHERE I ALWAYS GO FOR MY SERVICE ON ALL MY JEEPS. THEY WERE PLEASANT WAS ALWAYS AND I TOLD THEM IN HAD WHAT I THOUGHT WAS THE DEATH RATTLE AND HE CORRECTED ME AND SAID DID I MEAN THE DEATH WOBBLE? I MADE AN APPOINTMENT TO GO BACK JANUARY 18 TO HAVE THEM LOOK AT MY CAR. I AM CONCERNED THAT THIS MAY BE HAPPENING WITH ALL CARS AND MAY CAUSE AN ACCIDENT. I ONLY HAVE 18000 MILES ON THE CAR, IT IS STILL UNDER WARRANTY.

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