NHTSA Complaint #11387179 — 2008 FORD FUSION
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11387179 |
| Vehicle | 2008 FORD FUSION |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
THIS VEHICLE HAS ALREADY BEEN RECALLED FOR THE HCU UNIT NOT FUNCTIONING PROPERLY. I HAVE ALREADY FILED A COMPLAINT FOR THAT WITH NHTSA. THIS NEW COMPLAINT IS BECAUSE THE RECALL WAS MADE ON DECEMBER 18TH OF 2019 AND NOW OVER A YEAR LATER FORD HAS NOT FIXED THE PROBLEM. I BROUGHT THE CAR INTO A FORD DEALER ON 01/08/21 AND THE DEALER CONFIRMED THAT THE HCU UNIT IS DEFECTIVE BUT THEY TOLD ME FORD DOESN'T HAVE THE PART AND DOESN'T KNOW WHEN IT WILL BE AVAILABLE TO REPLACE IT. THIS IS OVER A YEAR AFTER IT WAS RECALLED. I'M SURE FORD HAS BUILT A LOT OF CARS AND TRUCKS IN THE LAST YEAR AND HAS SOLD A LOT OF PARTS SO IT DOESN'T MAKE SENSE THAT THEY CANNOT GET THIS PART. THIS IS A SAFETY ISSUE. THE BRAKE PEDAL GOES TO THE FLOOR IF THE ANTI-LOCK BRAKE ENGAGES AND MOST OF THE TIME I HAVE TO PULL OVER AND PUMP THE PEDAL TO GET IT BACK TO WHERE IT SHOULD ENGAGE. THE FORD DEALER I TOOK IT TO HAD ME SIGN A PAPER SAYING THAT THEY INFORMED ME THAT THE BRAKES ARE BAD BUT FORD WON'T FIX IT AND THAT THEY ARE NOT RESPONSIBLE FOR ME GETTING INTO AN ACCIDENT. THE LAST LINE OF THE CIRCLED AREA ON THE ROCK RIVER FORD RECEIPT STATES THAT.
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