NHTSA Complaint #11386917 — 2021 SUBARU LEGACY

ON JANUARY 7, 2020 AT APPROXIMATELY 8AM, I WAS DRIVING MY CAR WHICH HAD BEEN WARMED UP AND DRIVING FOR APPROXIMATELY 15-20 MINUTES WHEN MY WINDSHIELD SPONTANEOUSLY CRACKED ON THE DRIVERS SIDE ABOUT 8 INCHES OFF CENTER. THERE WAS NO VEHICLE IN FRONT OF ME AT THE TIME AND NO VISIBLE OR AUDIBLE DEBRIS THAT COULD HAVE STRUCK THE WINDSHIELD. THE CRACK WAS ABOUT 8 INCHES LONG AND RAN VERTICALLY UP THE WINDSHIELD. FURTHER INSPECTION SHOWED THAT THE CRACK APPEARS TO HAVE STARTED BELOW THE WINDSHIELD WIPER WHERE THE GLASS MEETS THE PLASTIC, A LOCATION WHICH WOULD MAKE IT NEARLY IMPOSSIBLE FOR ANY DEBRIS TO MAKE CONTACT WITH THE WINDSHIELD. THE CRACK HAS NOW SPREAD TO ABOUT 14 INCHES LONG AND NOW RUNNING DIAGONALLY TOWARDS THE PASSENGER SIDE. WEATHER WAS ABOUT 30 AND SUNNY.