NHTSA Complaint #11386797 — 2020 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11386797
Vehicle	2020 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	January 5, 2021
Date Filed	January 6, 2021
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FOR THE 2ND TIME IN A 30 DAY PERIOD I HAVE HAD TO REPAIR MY 2020 SUBARU FORESTER WINDSHIELD DUE TO A CRACK. THE CRACK HAPPENED WHILE DRIVING 1) ON LOCAL ROADS WHEN A VERY SMALL PEBBLE STRUCK THE DRIVER-SIDE WINDSHIELD AND CRACKED IT. IN MY 50 YEARS OF DRIVING, I HAVE NEVER SEEN A WINDSHIELD CRACK SO EASILY LIKE THIS WITH SUCH A SMALL PEBBLE HIT, AND IT HAPPENED 2X IN A 30 DAY PERIOD (DEC. 09, 2020 1ST REPAIR, AND JAN. 05, 2021 2ND CRACK). SOMETHING IS DEFECTIVE WITH THE STRENGTH AND INTEGRITY OF THIS MFG WINDSHIELD.

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