NHTSA Complaint #11386793 — 2012 DODGE RAM 1500

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE HER SON WAS DRIVING 25 MPH, HE HEARD AN ABNORMAL SOUND AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER STATED WHILE EXAMINING THE VEHICLE, HE SAW THE FRONT DRIVER'S SIDE TIE ROD DETACHED FROM THE VEHICLE. THE CONTACT STATED THE DRIVER WAS ABLE TO MEND THE TIE ROD AND DRIVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER MOREHART MURPHY REGIONAL AUTO CENTER (31 PARKER AVE, DURANGO, CO 81303, (970) 247-2121) AND MADE THE DEALER AWARE OF THE FAILURE. THE CONTACT STATED HER SON REPAIRED THE FRONT DRIVER SIDE TIE ROD AND STEERING LINKAGE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,00.