NHTSA Complaint #11386575 — 2017 CHRYSLER PACIFICA

WHILE DRIVING PRIMARILY AT LOWER SPEEDS WHEN BRAKING AND THEN APPLY ACCELERATION THE TRANSMISSION SUDDENLY HARD SHIFTS. A NUMBER OF TIMES IN INTERSECTIONS IT IS AS THOUGH THE TRANSMISSION IS BETWEEN GEARS AND THE CAR IS NOT MOVING AT A SPEED WITH THE AMOUNT OF ACCELERATION BEING APPLIED. THE TRANSMISSION THEN WILL BANG OR JERK INTO GEAR WITH QUITE A BIT OF FORCE. THESE EVENTS SEEM TO OCCUR MORE FREQUENTLY DURING LOWER SPEED DRIVING WHILE SLOWING BEFORE A TRAFFIC LIGHT AND THEN THE LIGHT CHANGES AND YOU APPLY ACCELERATION OR WHEN ROLLING AND THEN APPLYING ACCELERATION. WE HAVE HAD THE VEHICLE TO THE DEALER A NUMBER OF TIMES AND THEY ALWAYS ADVISE THEY CAN NOT RECREATE THE PROBLEM. THIS ISSUE HAS BEEN PRESENT SINCE WE PURCHASED THE VEHICLE IN DECEMBER 2016.