NHTSA Complaint #11386540 — 2011 KIA SORENTO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11386540
Vehicle	2011 KIA SORENTO
Component	SERVICE BRAKES
Date of Incident	December 2, 2020
Date Filed	January 4, 2021
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

ON DECEMBER 2, 2020 MY KIA SORENTO STARTED MAKING A KNOCKING NOISE. NO ENGINE WARNING LIGHTS CAME ON. I WENT TO GO HEAD HOME FROM WORK ON THE INTERSTATE AND I HEARD A CLANK WHILE I WAS DRIVING MY BRAKES LOCKED IN TRAFFIC THEN ALL THE LIGHTS ON MY DASH CAME ON AND MY ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. MY CAR WOULD NOT TURN BACK ON AND I HAD TO CALL MY INSURANCE COMPANY GEICO TO HAVE MY CAR TOWED HOME. VERY SCARY AND VERY DANGEROUS. IT STILL DOESN'T NOT TURN ON WHATSO EVER. I HAVE VIDEOS BUT NOT IN THE RIGHT FORMAT TO OPEN.

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