NHTSA Complaint #11386510 — 2012 CHEVROLET SONIC

TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO SECOND GEAR AS THE D ON THE TRANSMISSION INDICATOR BEGAN TO FLASH ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, HIS DAUGHTER IMMEDIATELY PULLED OVER AND CALLED THE CONTACT. UPON ARRIVING AT THE SCENE, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE FORWARD WHEN PLACED IN DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS HOME IN REVERSE. THE CONTACT CALLED AUTONATION CHEVROLET WEST AMARILLO (7300 I-40, AMARILLO, TX 79106) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE HAD TO PAY OUT OF POCKET FOR ANY REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.