NHTSA Complaint #11386502 — 2017 HYUNDAI SONATA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11386502
Vehicle	2017 HYUNDAI SONATA HYBRID
Component	ENGINE
Date of Incident	December 24, 2020
Date Filed	January 4, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO POWAY HYUNDAI (13910 POWAY RD, POWAY, CA 92064) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF THE CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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