NHTSA Complaint #11386457 — 2021 CHEVROLET CAMARO

TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.