NHTSA Complaint #11386176 — 2020 SUBARU FORESTER

BETWEEN THE TIME AT WHICH I PARKED MY VEHICLE (WITH A FULLY INTACT, UN-CHIPPED WINDSHIELD) IN THE SMALL, PRIVATE PARKING LOT AT MY RURAL PLACE OF WORK, APPROXIMATELY 9:00AM EST ON DECEMBER 31ST, 2020, AND THE TIME AT WHICH I RETURNED TO MY VEHICLE, APPROXIMATELY TWO HOURS LATER AT 10:45AM EST ON DECEMBER 31ST, 2020, A LARGE CRACK HAD FORMED ON THE PASSENGER'S SIDE OF THE WINDSHIELD. THE CRACK'S LENGTH WAS APPROXIMATELY 8.5 INCHES IN WIDTH, BEGINNING ON THE EDGE OF THE GLASS APPROXIMATELY 12" FROM THE TOP OF THE WINDSHIELD AND CONTINUING LATERALLY. THE VEHICLE, WHICH I PURCHASED LESS THAN FOUR MONTHS PRIOR TO THE CRACK SPONTANEOUSLY FORMING, IS BRAND NEW AND HAS JUST UNDER 6,000 MILES. I HAVE ALSO BEEN THE SOLE DRIVER OF THE VEHICLE SINCE PURCHASING IT BRAND NEW, AND CAN ATTEST THAT NO ROCKS OR PEBBLES HAVE HIT THE WINDSHIELD.