NHTSA Complaint #11386162 — 2018 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash 6 Injuries

Complaint Details

ODI Number 11386162
Vehicle 2018 DODGE GRAND CARAVAN
Component SEATS
Date of Incident
Date Filed
Mileage 56,000 miles
Crash Yes
Fire No
Injuries 6
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

Related Complaints for the 2018 DODGE GRAND CARAVAN

Other SEATS Complaints

#11697143 The headrest airbag on the driver's side was deployed without any explanation.
#11680175 Driving down hi way and headrest came apart.
#11670495 Driver side sliding door locked. Fails to get unlocked. Tried unlocking with Key Fob, manually unlocking. Nothing wor...
#11569820 the headrest on the passenger side front deployed for no reason as the car was sitting overnight. it cannot be reset
#11536738 While driving the passenger headrest popped open hitting passenger in the head. Tried resetting the headrest but it w...

Recent Complaints for the 2018 DODGE GRAND CARAVAN

#11716641 ELECTRICAL SYSTEM Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...
#11716641 FUEL/PROPULSION SYSTEM Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...
#11716641 STEERING Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instanc...
#11716214 ELECTRICAL SYSTEM My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of...
#11697143 AIR BAGS The headrest airbag on the driver's side was deployed without any explanation.
Check any vehicle history by VIN - Free vehicle history report