NHTSA Complaint #11386063 — 2019 RAM 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11386063 |
| Vehicle | 2019 RAM 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
MY TRUCK IS EQUIPPED WITH A DEFECTIVE CP4 INJECTION PUMP. IT'S BEEN CHANGED TWICE SINCE MY TRUCK WAS BUILT, ONCE IN 2020 AND AGAIN IN 2021 TO A DIFFERENT MODEL. RAM HAS HAD MANY COSTLY AND DANGEROUS FAILURES WITH THESE PUMPS. I HAVE NOT YET HAD A FAILURE. HOWEVER IT'S ONLY A MATTER OF TIME. WHEN A PUMP FAILS IT HAPPENS SUDDENLY AND NOT ONLY DOES IT WIPE OUT THE ENTIRE FUEL SYSTEM AND SOMETIMES THE ENGINE, IT CAUSES YOUR ENGINE TO STALL. THIS CAUSES LACK OF POWER STEERING AND NO BRAKES. MY 3500 IS BUILT TO TOW HEAVY TRAILERS AND IN A SITUATION WITH HEAVY TRAFFIC OF A STEEP GRADE SUDDEN LOSE OF BRAKES COULD BE DISASTROUS, ESPECIALLY TOWING A CAMPER WITH MY FAMILY ABOARD. RAM KNOWS OF THIS PROBLEM AND MADE A QUICK REVISION OF THE PUMP IN 2020 AND DITCHED IT ALTOGETHER IN 2021 FOR A DIFFERENT PUMP. THERE NEEDS TO BE A RECALL ON THESE 2019 FIRST MODEL TRUCKS WITH THE KNOWN DEFECTIVE AND DANGEROUS CP4 INJECTION PUMP.
Related Complaints for the 2019 RAM 3500
Other SERVICE BRAKES Complaints
#11712870
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11694823
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (...
#11524235
When truck is in cruise control on with driver assist on, if I run off side of road and go over the ridges on the sid...
#11473034
Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake...
#11396248
MY ABS ON MY BRAKES KEEP GOING OUT ON MY TRUCK AND I HAVE 2 2019 RAM TRUCKS AND IT DID IT ON BOTH OF THEM AND I HAVE ...
Recent Complaints for the 2019 RAM 3500
#11712870
AIR BAGS
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11712870
SEAT BELTS
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs...
#11694823
AIR BAGS
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (...
#11694823
ELECTRICAL SYSTEM
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (...
#11675246
POWER TRAIN
sometimes when I first start the truck and drive off, I find out that I have no throttle response at all. No smoke or...