NHTSA Complaint #11385992 — 2021 BMW M5
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11385992 |
| Vehicle | 2021 BMW M5 |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | 400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THE REVERSE BACKUP LIGHTS AND CAMERA IMAGE IS SO DIM AND LIMITED AS BE UNUSABLE AND VERY UNSAFE WHEN BACKING UP AT NIGHT IN DARKNESS. DEALER SERVICE COULD NOT FIX AS DESIGNED IN! I BELIEVE SAME SYSTEM USED ON ALL 2021 SERIES 5 CARS. LEFT CAR AT DEALER WITH FOBS AS I AM REFUSING THE CAR CANCELLING SALE AS HIDDEN DEFECT UNSAFE AND NOT FIXABLE PER DEALER SERVICE MGR. ATTACHED PHOTOS ARE ACTUALLY BRIGHTER THAN WHAT DRIVER SEES. VIEW IS FROM MY GARAGE AND DRIVEWAY TO BACKUP. RED TINT IS BREAK LIGHTS STRONGER THAN WEAK BACKUP LIGHTS ALL VERY ABNORMALLY DIM WITH VERY RESTRICTED ILLUMINATED VIEW.