NHTSA Complaint #11385951 — 2018 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11385951
Vehicle 2018 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 49,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

THE CAR STARTED GOING INTO AUTO STOP AND WOULD NOT GO FORWARD ONE THE BRAKE WAS RELEASED ON THE HIGHWAY OR AT STOP SIGNS. THIS CAUSED US TO ALMOST HAVE A WRECK BECAUSE THE CAR WOULDN'T GO WHEN IT NEEDED TO WHEN PULLING OUT ONTO A ROAD WHEN IT WAS CLEAR TO GO. IT CREATED A TIME LAG THAT COULD CAUSE AN ACCIDENT.WE ALSO ALMOST ROLLED INTO THE CAR BEHIND US WHILE STOPED AT AN INTERSECTION ON A HILL THAT ENTERED A HIGHWAY. WE TOOK THE CAR TO THE DEALERSHIP. THE FIRST TIME THEY CHARGED US FOR DIAGNOSTIC AND ONLY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY WHEN WE PICKED IT UP. THEN THEY CHANGED A SENSOR, AND WE HAD TO BRING IT BACK. THEN THEY REBUILT THE TRANSMISSION. WE HAVE TO BRING IT BACK THE SAME DAY. THEN THEY REPLACED THE TORQUE CONVERTER. WE JUST PICKED IT UP TODAY.

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