NHTSA Complaint #11385718 — 2015 FORD ESCAPE

WHILE DRIVING DOWN HILL THE VEHICLE WAS REVVING UP TO ALMOST 5RPMS WHILE BREAKING... WAS NOT SHIFTING INTO LOWER GEAR.. PULLED IN TO GET GAS.. WENT TO BACK UP WITH REVERSE.. THEN SHIFTED GEAR INTO DRIVE .. AND THE VEHICLE WAS STILL IN REVERSE... PUSHED THE SHIFTER TO PARK AND THEN BACK INTO DRIVER AND CAR WAS STILL DRIVING IN RESERVE...PUSHED BACK INTO PARK ... SWITCHED SEATS WITH MY HUSBAND ... HE GOT INTO DRIVER SEAT AND THE SHIFTER WAS STUCK IN PARK.. BUT WAS NOT REGISTERING ON DASH BOARD.. ACCORDING TO THE DASHBOARD IT WAS IN REVERSE ... HUSBAND REVERSED THE CAR INTO A PARKING SPOT .. HE KEPT TRYING TO PULL THE SHIFTER TO GO INTO DRIVE... BUT IT WAS LOCKED ON PARK... SO HE MANUALLY WENT IN TO SHIFT THE GEARS AND WAS ABLE TO MOVE THE SHIFTER MANUALLY ... BUT IT STILL WAS NOT RECOGNIZING IT ON THE DASHBOARD... THERE WAS NO WARNING SIGN ... NO ALERTS ON THE DASH.... WHILE HUSBAND WAS TRYING TO GET THE SHIFTER TO REGISTER ON DASH... ALL LIGHTS ON DASH STARTED FLICKERING... SO THEN WE THOUGHT IT WAS REFERRING TO THE BATTERY... BECAUSE SOON AFTER THERE WAS NO POWERED AT ALL TO THE VEHICLE... BUT THE VEHICLE WAS STILL MOVING IN REVERSE.. WE PUT E BRAKE ON CALLED A FRIEND AND HAD HIM JUMP US .. DID ABSOLUTELY NOTHING ... SO NOW CAR IS STRANDED IN A PARKING LOT UNTIL TOMORROW... ALL THIS GOING ON WITH AN INFANT AND 5 YEAR OLD .. IN FREEZING COLD WEATHER... SOMETHING NEEDS TO BE DONE WITH THESE FORD ESCAPES BEFORE SOMEONE GETS KILLED! FOR THE AMOUNT OF COMPLAINTS I AM SEEING ON THIS FEATURE WITH THE 2015.. YOU WOULD THINK SOMETHING WOULD BE DONE... THIS IS DANGEROUS AND. ABSOLUTELY UNCALLED FOR... GET THESE [XXX] CARS OFF THE MARKET! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).