NHTSA Complaint #11385657 — 2012 KIA SORENTO

TL* THE CONTACT OWNS A 2012 KIA SORRENTO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING THROUGH A SNOW STORM AND THE VEHICLE STALLED SEVERAL TIMES. THE WIFE PULLED THE VEHICLE OVER AND CALLED FOR A TOW AND A NEW BATTERY WAS BOUGHT AND THE OLD ONE WAS REPLACED. THE FAILURE RECURRED ON THE SAME DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO OBSERVED THE VEHICLE SHUTTING ON AND OFF AND REFERRED THE CONTACT TO DANBURY KIA (100A FEDERAL ROAD, DANBURY, CT 06810, (203) 730-5737). THE DEALER RECOMMENDED THE STARTER BE REPLACED. THE REPAIRS WERE COMPLETED BUT THE VEHICLE LOSS ACCELERATION THE SAME DAY AFTER IT WAS PICKED UP AND SHUT OFF WHEN IT WAS PULLED OVER. THE VEHICLE WAS TOWED BACK TO THE DEALER AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 158,000.