NHTSA Complaint #11385501 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11385501
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	December 23, 2020
Date Filed	December 29, 2020
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS DRIVING ON A CITY STREET, I TURNED LEFT AT A LIGHT AS I SHOULD, THE POWER STEERING WENT COMPLETELY OUT WITH NO WARNING, ABSOLUTELY NO POWER STEERING AS I WAS TURNING THROUGH THE INTERSECTION . I WAS GOING MUCH SLOWER THAN 25 MPH SPEED LIMIT, SINCE I WAS TURNING. I ALMOST CRASHED INTO A CURB\STREET SIGN, BUT WAS ABLE TO TURN THE WHEEL WITH ALL MY STRENGTH TO MAKE IT TURN WITHOUT THE POWER STEERING. I ALWAYS TAKE CARE OF MY VEHICLE, THIS SHOULD NEVER HAVE HAPPENED. THERE WAS ABSOLUTELY NO WARNING, I'M LUCKY I WASN'T ON THE HIGHWAY OR GOT INTO AN ACCIDENT. THIS SHOULD BE COVERED UNDER A SAFETY RECALL. I EXPECT AN IMMEDIATE SOLUTION.

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