NHTSA Complaint #11385497 — 2014 LINCOLN NAVIGATOR

TL* THE CONTACT OWNS A 2014 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE AT A STOP AND TO GO, THE VEHICLE LOSS MOTIVE POWER BETWEEN FIRST AND SECOND GEAR, FAILING TO ACCELERATE AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKE ROBERTS MOTORS INC., (4350 N ALBY ST, ALTON, IL 62002) WHERE THE TRANSMISSION FLUID WAS CHANGE AND A NEW HOSE WAS REPLACED HOWEVER, THE REPAIRS FAILED TO FIX THE FAILURE. THE VEHICLE WAS LATER TAKEN TO WEBER FORD (3465 PROGRESS PKWY, GRANITE CITY, IL 62040) AND WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO EXCEED 25 MPH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.