NHTSA Complaint #11385419 — 2018 CHEVROLET MALIBU ELECTRICAL SYSTEM

Complaint Details

ODI Number	11385419
Vehicle	2018 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2020
Date Filed	December 29, 2020
Mileage	57,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IN MAY OF 2020 I TOOK MY VEHICLE TO A CHEVROLET DEALERSHIP IN WOODBRIDGE,VA FOR A ECM RECALL ON MY VEHICLE. AFTER WAITING FOR THEM TO DO THE RECALL THEY STATED NOTHING WAS WRONG WITH MY VEHICLE. FROM OCTOBER TO CURRENT MY VEHICLE HAS BEEN DOING EVERYTHING THAT WAS STATED IN THE RECALL WHICH LEAD ME TO BELIEVE THAT THEY NEVER CHANGED THE PART. MY VEHICLE HAS SHUT OFF ON ME IN THE MIDDLE OF THE ROAD ALMOST CAUSING ME A ACCIDENT AND MOST DAYS NOW IT WON'T EVEN START. I GOT MY BATTERY CHECKED OUT AND MY BATTERY TESTED 100% SO I KNOW THAT WASN'T THE PROBLEM. I CALLED THE DEALERSHIP AND THEY SAID I WOULD HAVE TO PAY TO GET THAT PART REPLACED. WHY SHOULD I HAVE TO PAY WHEN IT'S ONLY BEEN A COUPLE OF MONTHS SINCE THE RECALL, SOMETHING ISN'T RIGHT. PLEASE ADDRESS THIS ISSUE. -THANK YOU!

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