NHTSA Complaint #11385360 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11385360
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	December 28, 2020
Date Filed	December 28, 2020
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

WHILE DRIVING WITH THE CRUISE CONTROL SET AT 78 MPH (SPEED LIMIT 80 MPH) ON I-80 BETWEEN SALT LAKE CITY, UT AND WENDOVER, NV, I WENT OVER A ROUGH PATCH OF ROAD ON A TURN AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE STEERING WHEEL WAS SHAKING BACK AND FORTH RAPIDLY AND I WAS UNABLE TO MAINTAIN MY LANE THROUGH THE TURN. THE SHAKING CONTINUED UNTIL I WAS ABLE TO SLOW TO AROUND 20 MPH. IF THERE WOULD HAVE BEEN TRAFFIC AROUND ME I AM CONVINCED THERE WOULD HAVE BEEN AN ACCIDENT. MY WIFE, 4 YEAR OLD DAUGHTER AND NEW BORN SON WAS IN THE VEHICLE. I SEARCHED NHTSA FOR A SAFETY RECALL ON THE STEERING FOR FORD SUPERDUTY PICKUPS BUT FOUND NOTHING BUT COMPLAINTS ABOUT THIS ISSUE. IF THIS IS NOT A RECALL WORTHY SAFETY ISSUE THEN I DO NOT KNOW WHAT IS. I NO LONGER TRUST THIS TRUCK TO SAFELY TRANSPORT MY FAMILY. I HAVE MAINTAINED THIS VEHICLE WELL AND IT HAS ONLY 36,000 MILES ON IT.

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