NHTSA Complaint #11385253 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11385253
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	December 20, 2020
Date Filed	December 28, 2020
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WAS ON THE HIGHWAY AND THE TRUCK STARTED SHAKING VIOLENTLY AND I LOST CONTROL OF THE STEERING. HAPPENED TWICE. JUST HAD TO TAKE MY FOOT OFF THE GAS, HOPE FOR THE BEST AND GET OFF THE HIGHWAY. TOOK IT TO A DEALERSHIP AND THEY REPLACED THE STEERING DAMPER. ON THE WAY FROM MAINE TO FLORIDA, IT HAPPENED AGAIN IN SOUTH CAROLINA. TRUCK AGAIN IS SHAKING AT HIGHWAY SPEED AND NO CONTROL OF STEERING. THE SUPPOSED FIX DID NOT ACTUALLY FIX THE PROBLEM. WITH A SUDDEN INABILITY TO STEER, THE TRUCK IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS.

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