NHTSA Complaint #11385233 — 2013 TOYOTA PRIUS C

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11385233
Vehicle 2013 TOYOTA PRIUS C
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 200,717 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TOYOTA IS TRYING TO COVER UP THE TRUE NUMBER OF VEHICLES SUBJECT TO THE HYBRID SYSTEM RECALL.. TOYOTA CLAIMS THIS VEHICLE IS NOT THE SUBJECT OF RECALL, YET THE VEHICLE DISPLAYS ALL THE SYMPTOMS DESCRIBED IN THE RECALL.. 1.) THE VEHICLE WAS IN MOTION AT FREEWAY SPEED ON WESTBOUND HWY 92 ON 12/27/2020 AT APPROXIMATELY 6:30PM 2.) THE VEHICLE LOST ALL POWER.. DASHBOARD LIGHTS CAME ON.. ERROR MESSAGE SAID "HYBRID SYSTEM FAILURE" 3.) POWER TO BRAKING AND STEERING REMAINED 4.) VEHICLE WENT OFF THE FREEWAY, WITH NO POWER, DOWN AN EXIT RAMP, AND CAME TO A STOP, LUCKILY, IN A LEGAL PARKING PLACE, AT THE CURB ON DE ANZA BLVD.. THIS IS WHAT TOYOTA SAID PUBLICLY: 'THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS', THE AUTOMAKER EXPLAINED. 'TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.'

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