NHTSA Complaint #11385168 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11385168
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	December 27, 2020
Date Filed	December 28, 2020
Mileage	110,550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

AS I WAS DRIVING DOWN THE ROAD, I APPLIED MY BRAKES AND PREPARED TO TAKE A RIGHT HAND TURN INTO A BUSINESS PARKING LOT. AS I PERFORMED THE TURN, THE DASHBOARD MESSAGE CENTER DISPLAYED "POWER STEERING ASSIST FAULT" AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO TURN/STEER. A VEHICLE WAS WAITING TO LEAVE THE PARKING LOT I WAS ENTERING. DUE TO THE POWER STEERING FAILING, I ALMOST COLLIDED WITH THE OTHER VEHICLE.

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