NHTSA Complaint #11385089 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11385089
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	December 18, 2020
Date Filed	December 27, 2020
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ON FOUR SEPARATE OCCASIONS THE VEHICLE HAS GONE INTO AN UNCONTROLLABLE FRONT END WOBBLE UPON HITTING ROUGH PAVEMENT ON THE INTERSTATE AT SPEEDS OF 70-75 MPH. THE WOBBLE CAUSES THE VEHICLE TO SHAKE VIOLENTLY FOR APPROXIMATELY 3-6 SECONDS AND CAN ONLY BE STOPPED BY GRADUALLY REDUCING SPEED. STEERING IS NOT FUNCTIONAL DURING THE WOBBLE. THE FIRST TWO TIMES (OCTOBER 2019) THE VEHICLE WAS TOWING A TRAILER. THE LAST TWO TIMES (DECEMBER 2020) THE VEHICLE HAD ONLY TWO PASSENGERS IN THE CAB AND A FEW PIECES OF LUGGAGE IN THE BED OF THE TRUCK. IN MAY 2020 FORD INSTALLED A STEERING LINKAGE DAMPER TO CORRECT THE PROBLEM. THAT OBVIOUSLY DID NOT SOLVE THE PROBLEM, AND FOLLOWING THE DECEMBER 2020 INCIDENTS, SUBSTANTIAL FRONT-END REPAIRS WERE REQUIRED. THE VEHICLE ONLY HAS 36K MILES ON IT.

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