NHTSA Complaint #11384965 — 2020 FORD F-350

ON 3 OCCASIONS SINCE I BOUGHT THE PU NEW ON JULY 24TH, 2020 I EXPERIENCED WHAT THE FORD DEALER NOW CALLS DEATH WOBBLE. THE FIRST TIME HAPPENED ON SEPT 2ND WHILE DRIVING DOWN HILL PULLING MY TRAILER AT ABOUT 50MPH. WHEN I STEPPED ON THE BRAKE THE STEERING WHEEL AND BRAKE PEDAL STARTED TO SHAKE VIOLENTLY. I HAD LITTLE CONTROL UNTIL MY SPEED DROPPED. I TOOK THE PU TO THE DEALER SEPT 16TH. THEY SAID THEY COULD FIND NO PROBLEM AND STATED IF THEIR AGENT COULD NOT EXPERIENCE THE PROBLEM WHILE DRIVING THE PU THEY COULD NOT FIX IT. ON THE SECOND TIME I WAS DRIVING THE PU EMPTY AT HIGHWAY SPEED AND AGAIN WHILE BRAKING THE STEERING AND BRAKES SHOOK VIOLENTLY. UP TO THIS POINT I WAS THINKING THE BRAKES WERE THE PROBLEM. I STARTED TRACKING THE BRAKE TEMPERATURE WHICH SHOWED A LARGE VARIETY OF TEMPS FOR SIMILAR DRIVING CONDITIONS. I PROVIDED THE NUMBERS TO THE DEALER. I WAS TOLD A FEW DAYS LATER ON OCT 29TH THAT THE TEMPS WERE NORMAL AND MY DRIVING STYLE NEEDED TO BE ADJUSTED FOR A VEHICLE OF THIS TYPE. ON THE THIRD TIME NOV 15TH I WAS AGAIN PULLING THE TRAILER BUT THIS TIME AT 40MPH IN WET AND SNOWY CONDITIONS WHEN I STEPPED ON THE BRAKE I EXPERIENCED THE SHAKING TO THE POINT OF LOSING CONTROL. WHEN I TOOK THE PU TO THE DEALER WITH JUST 8000 MILES ON THE TRUCK THEY AGAIN SAID THEY COULD DO NOTHING WITHOUT THEIR AGENT SEEING THE PROBLEM THEMSELVES. BUT THIS TIME ON THE PAPERWORK THEY DESCRIBED THE PROBLEM AS 'DEATH WOBBLE'. I CHECKED THE NHTSA SITE FINDING SEVERAL COMPLAINTS SIMILAR TO MINE. THE INTERNET IS ALSO LOADED WITH COMPLAINTS AND POSSIBLE FIXES SINCE FORD WON'T OR CAN'T FIX THE PROBLEM. FORD CLEARLY KNOWS THIS PROBLEM EXISTS BECAUSE THEY HAVE PUT A NAME TO THE PROBLEM BUT THEY ARE DOING NOTHING ON MY PU (AND MANY OTHERS) TO FIX THE PROBLEM.