NHTSA Complaint #11384853 — 2014 KIA SPORTAGE

MY DASHBOARD 'ENGINE' LIGHT POPPED ON AND WITHIN MINUTES I DROVE IT TO MY LOCAL MECHANIC TO BE IMMEDIATELY SCANNED AND THE SCAN CODE READ, #POO14 AT THAT MOMENT MY MECHANIC INFORMED ME THAT THE "THETA II" ENGINE WAS IN FACT RECALLED BUT I WAS NEVER NOTIFIED EVER BY THE DEALERSHIP!!! AT THE TIME MY VEHICLE WAS MOVING IN A 35MPH ZONE ON A CITY STREET. AFTER THE SCAN I BACKED IT OUT OF THE BAY TO PARK IT AND THEN THE MOTOR JUST "LOCKED UP & SEIZED" I IMMEDIATELY CALLED KIA ROADSIDE ASSISTANCE AND WAS TOLD THEY DO NOT TOW. I THEN CALLED FUCILLO KIA WHERE I PURCHASED IT AND PRETTY MUCH GOT THE TYPICAL "BIG DEALER" RUN AROUND. I THEN CALLED SOMEONE WITH A BIGGER PAY GRADE THAT COULD POSSIBLY ADVISE ME WHAT TO DO HERE. THIS SUPERVISOR EXPLAINED THAT THEY ARE NOT RESPONSIBLE TO GET THE VEHICLE "IN HOUSE" TO FIX THIS ISSUE. I CONTACTED MY INSURANCE CO. BUT DID NOT HAVE TOWING ON MY POLICY. THEY WERE BAFFLED THAT KIA SAID IT WAS MY RESPONSIBILITY TO GET IT TOWED TO DEALERSHIP! MIND YOU THAT I IMMEDIATELY LOST MY PART TIME AND REALLY CANT AFFORD A HUGE TOWING BILL! IT SEEMS TO ME THAT I SHOULDN'T HAVE TO FEEL THAT THIS IS ALL MY FAULT ! YOU WOULD THINK THAT MY 10YR/100,000MI WARRANTY SHOULD JUMP ON THIS. I PRESENTLY HAVE 64,857MI ON ODOMETER . PLEASE INFORM ME WHAT TO DO NEXT,