NHTSA Complaint #11384385 — 2013 KIA FORTE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11384385 |
| Vehicle | 2013 KIA FORTE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,659 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
COMING HOME ON SEPTEMBER 25TH 2020 AT 1AM ON NJ TURNPIKE CAR STARTED TO TAP VERY LOUDLY AND LOST POWER AT 65 MPH. CAR HAS 83,659 MILES. CAR WAS TOWED TO DEALER ON SEPTEMBER 29TH ,2020 DEALER NOTIFIED US ON OCTOBER 1ST THAT THE ENGINE FAILED AND IT IS NOT COVERED UNDER ANY RECALL. BOUGHT THE CAR WITH 21,530 AND WAS TOLD WE HAD THE FULL FACTORY WARRANTY. CAR HAS FULL SERVICE RECORDS, VERY WELL MAINTAINED AND STILL LOOKS NEW. KIA CONSUMER AFFAIRS HAS ESCALATED THIS CLAIM TWICE AND STILL REFUSES TO FIX. THEY KNOW ABOUT THIS PROBLEM AND STILL WILL NOT HONOR THE REPAIR. WE ALSO OWN AN 2013 OPTIMA THAT HAD SAME PROBLEM AT 90,000 AND THEY FIXED IT RIGHT AWAY. CAR IS STILL SITTING AT DEALER FOR 83 DAYS NOW AND THEY ARE STARTING TO GET AGGRAVATED
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