NHTSA Complaint #11384337 — 2019 SUBARU CROSSTREK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11384337 |
| Vehicle | 2019 SUBARU CROSSTREK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
FOR THE THIRD TIME, THE BATTERY ON THIS CAR NEEDS TO GO BACK FOR SERVICE - THE CAR IS HOUSED IN A GARAGE ON OUR PROPERTY AND IS TURNED ON EVERY 3-4 DAYS. THIS MORNING AND TWICE BEFORE THE CAR DOESN'T START. IN THE PREVIOUS 2 TIMES THE CAR WAS COMPLETELY DEAD AND I HAD TO JUMP START IT AND TAKE IT TO THE DEALER WHERE THEY SAID THEY REPLACED THE BATTERY. THIS MORNING WHEN TRYING TO START THE CAR, THE LIGHTS WERE FLASHING BUT THE ENGINE DID NOT TURN OVER. THE SAME THING HAPPENED WITH OUR LAST SUBARU A 2015 SUBARU IMPREZA. WE FEEL THE CAR SHOULD NOT NEED TO BE STARTED EVERY DAY NOR SHOULD WE NEED TO PUT ON A TRICKLE CHARGER AS SUGGESTED BY JEFF AT PAUL MILLER SUBARU WHO I UNDERSTAND IS THE SERVICE MANAGER THERE IN PARSIPPANY, NJ WHERE WE BOUGHT THE CAR. THE CAR WAS PARKED INSIDE THE GARAGE. ALSO WHENEVER WE WERE ABLE TO TURN ON THE CAR, THE RADIO COMES ON IMMEDIATELY. I THINK SOMETHING ELSE IS DRAINING THE BATTERY AND IS PROBABLY A DESIGN DEFECT. WE LAST STARTED THE CAR AND DROVE IT ON WEDNESDAY EVENING. THE HAD THIS PROBLEM YESTERDAY.
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