NHTSA Complaint #11384228 — 2012 KIA RIO

2012 KIA RIO, NOT CURRENTLY SUBJECT TO ANY RECALL, AND HAVING BEEN MAINTAINED CORRECTLY, IS EXPERIENCING DANGEROUS LEVELS OF OIL CONSUMPTION. CURRENT MILAGE 108,000. TWO WEEKS AGO I SENT THE ATTACHED LETTER VIA CASE TO KIA CONSUMER CUSTOMER AFFAIRS SEEKING SAFETY ADVICE FROM THE COMPANY RELATING TO THE ISSUE. KIA NEVER RESPONDED, OPTING TO CLOSE THE CASE WITHOUT A WORD REGARDING THE ISSUE. OIL CONSUMPTION IS VERY HIGH, AND EFFECTING ENGINE PERFORMANCE. I ASSUME THE ONLY RECOURSE IS TO HAVE THE ENGINE TAKEN APART AND EXAMINED, A COSTLY REVIEW, HOWEVER DUE TO LACK OF RESPONSE FROM KIA I HAVEN'T YET; I WAS HOPING THEY COULD COORDINATE THROUGH EITHER A DEALER OR 3RD PARTY INVESTIGATOR. CURRENTLY THE CAR IS NOT BEING USED, AS THIS ANOMALOUS ISSUE IS A CONCERN FOR SAFETY WHEN DRIVING. CONSIDERING THE RECENT RECALL, AS WELL AS HOW THE SYMPTOMS ALIGN WITH PREVIOUSLY RECORDED ISSUES TO SIMILAR ENGINES, I WISHED TO CREATE THIS REPORT, IF ONLY TO ADD MY CASE TO NHTSA'S ACCOUNTS. THANK YOU FOR YOUR TIME JOSEPH ELLIOTT