NHTSA Complaint #11384186 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11384186
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	November 18, 2020
Date Filed	December 19, 2020
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I WAS DRIVING MY TRUCK AND ALL OF SUDDEN MY STEERING LOCKED UP AND A RED STEERING WHEEL ICON WITH A FLASHING EXCLAMATION POINT WAS ON THE DASH BOARD. I WAS UNABLE TO TURN MY STEERING WHEEL. WHEN I RESTARTED MY TRUCK IT WENT AWAY. THE NEXT DAY IT DID IT AGAIN. NOW AFTER ABOUT A 2 WEEKS IT THE ICON WILL NOT GO AWAY I CAN NOT TURN MY STEERING WHEEL AT ALL. WHEN I CALLED THE DEALERSHIP THEY WEREN'T AWARE OF ANY ISSUES SO I CALLED CHRYSLER AND THEY SAID THAT A RECALL WASN'T AVAILABLE FOR THE BUILD DATE OF MY TRUCK. BUT I'VE SEEN RECALLS FOR TRUCKS BEFORE AND AFTER MY TRUCK. MY TRUCK HAS BEEN PARKED FOR ABOUT 3 WEEKS BECAUSE THE REPAIR PRICE IS ABOUT $2,400 DOLLARS.

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