NHTSA Complaint #11384011 — 2012 KIA FORTE

DROVE MY 2012 KIA FORTE FOR ABOUT HALF A MILE AROUND OUR STREET AND I STARTED SMELLING BURNING ODOR AND BEFORE I COULD GUESS, WHERE THE SMELL WAS EMANATING FROM, I SAW HEAVY SMOKE COMING OUT FROM THE FRONT AND SIDE OF THE HOOD. I FRANTICALLY MANAGED TO STOP AND PARK. I TRIED TO OPEN THE HOOD BUT I COULDN'T. AFTER MANY TRIES WITH THE HEAT I FINALLY OPENED IT. AS THE SMOKE WAS COMING FROM THE ENGINE, I REALIZED IT WAS VERY HOT, WHILE OTHER PARTS OF THE WHOLE ENGINE COMPARTMENT WAS COOL. WHEN I TRIED TO START IT AFTER 30 MINUTES, I SAW THE CHECK ENGINE SIGNAL ON THE DASHBOARD. I SIMPLY PARKED CAR ON THE CURVE, LOCKED IT TO FIND A TOW TRUCK. NEXT DAY CALLED KIA CONSUMER AFFAIRS DEPARTMENT AND THEY TOLD ME THAT MY CAR IS NOT PART OF THE RECALL, AFTER I GAVE THEM MY IN NUMBER. THEY SAID TO CHECK AFTER 1/27/21, THE DATE THE CURRENT RECALL WILL BE PUBLISHED. THEY SAID TO TAKE MY CAR FOR KIA DEALERSHIP AND PAY FOR REPAIRS. THEY THEY WILL REFUND ME IF IT IS PART OF THE RECALL ON 1/27/21.