NHTSA Complaint #11383971 — 2018 CHEVROLET MALIBU SERVICE BRAKES

Complaint Details

ODI Number	11383971
Vehicle	2018 CHEVROLET MALIBU
Component	SERVICE BRAKES
Date of Incident	December 2, 2020
Date Filed	December 17, 2020
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

ON DECEMBER 2, 2020 AT APPROXIMATELY 545PM I WAS LEAVING THE BILOXI CSPIRE STORE AND AS I DROVE ABOUT HALF A MILE, THE CAR COMPLETELY WENT HAYWIRE. ALL THE INSTRUMENTS WENT CRAZY AND THEN I HAD NO BRAKES AT ALL AND THE CAR HAD NO POWER.. I WAS BARELY ABLE TO GET THE CAR IN A SAFE SPOT AND MYSELF OUT OF DANGER SITTING IN THE MIDDLE OF A BUSY ROAD. I TRIED TO TURN AND GET OFF ROAD AND CAR HAD NO BRAKES AT ALL AND NO POWER. THEN ONCE I WAS ABLE TO GET IN A PARKING LOT THE CAR AND SAFE. I TRIED CRANKING THE CAR 2 OR THREE TIMES AND ALL IT WOULD DO IS TURN OVER ARE MAKING A STARTING NOISE AND WOULDNT STOP. THE BRAKES WERE HARD AS A ROCK AND WOULD NOT DEPRESS AT ALL.

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