NHTSA Complaint #11383895 — 2011 DODGE CHARGER

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE AVOID A CRASH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE INTO SERVICE STATION AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JIM SNATCHER MOTORS (511 CALHOUN STREET, JOHNSON, SC, 29832, (803) 275-2576) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED TO PROVIDE THE NEEDED AMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,497.