NHTSA Complaint #11383777 — 2015 CHEVROLET SONIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11383777
Vehicle 2015 CHEVROLET SONIC
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I HAVE HAD MY VEHICLE IN THE SHOP MULTIPLE TIMES SINCE I HAD IT. FIRST THERE WAS A SMELL OF COOLANT IN THE CABIN. ALTHOUGH MISDIAGNOSED INITIALLY, THE MEACHANIC LATER FOUND THAT THERE WAS TRULY AN ISSUE WITH THE CAR. BUT IN THE LAST YEAR I HAVE HAD TO HAVE THE THERMOSTAT REPLACED, THE HOUSING OF SOMETHING WAS REPLACED A MONTH LATER (I DO NOT REMEMBER THE NAME OF THE PART). AND A THIRD REPAIR WAS ALSO DONE. ALL FOR THECOOLANT THAT CONTINUES TO FIND A WAY TOLEAK OUT. NOW I AM BEING TOLD AGAIN, BY THE DEALER, THAT THE COOLANT IS LEAKING AGAIN, THIS TIME FROM THE WATER PUMP. I HAVE PAID A NICE CHUNK OF CHANGE TO AND BEING TOLD I NEED TO SPEND YET ANOTHER $400+. I HAVE OWNED MANY CARS AND NEVER HAD THIS ISSUE. I WAS ALSO TOLD BY THE DEALER THAT MANY PEOPLE WITH SONICS ARE HAVING THE ISSUES WITH THE COOLING SYSTEM. I ASKED ABOUT A RECALL AND HE TOLD ME TO MAKE A COMPLAINT. WHENEVER THE ISSUE ARISES AGAIN THERE IS ALWAYS A STRONG SMELL OF COOLANT IN THE CABIN OF THE CAR. THEN THE CAR STOPS BLOWING HEAT AND AIR, OR BLOWS IT INTERMITTENTLY.

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