NHTSA Complaint #11383643 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11383643
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	November 9, 2020
Date Filed	December 16, 2020
Mileage	19,848 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.

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