NHTSA Complaint #11383531 — 2020 HONDA INSIGHT

~TL-THE CONTACT OWNS A 2020 HONDA INSIGHT. THE CONTACT STATED THAT WHEN ACCELERATE TO GO UP A SMALL HILL, THE VEHICLE FAILED TO ACCELERATED. THE CONTACT STATED THAT THE VEHICLE STAY STOCK AT 40 MPH, THE CONTACT ALSO STATED THAT THE SPEEDOMETER BOUNCING UP AND DOWN 42-20 MPH, THE CONTACT STATED THAT THE VEHICLE TAKE 15 MINUTES TO GO UP ONE SPEEDOMETER. THE CONTACT CALLED HONDA OF HACKETTSTOWN, 48 US-46, HACKETTSTOWN, NJ 07840, AND INFORMED THEM OF THE FAILURE, THE DEALER INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED ON ANOTHER OCCASION, THE CONTACT STATED WHILE PULLING OUT THE ROAD, A FLICKER NOISE OCCURRED, THE VEHICLE STALLED. THE CONTACT STATED THAT SHE PUSHED THE START BUTTON TWO OR THREE TIMES TO ENGAGED THE ENGINE. THE VEHICLE WAS ABLE TO DRIVE. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WAS FAILURE WITH THE RADAR SENSOR, IT BUILD UP WITH SNOW CAUSING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940, WHERE A TEST DRIVE WAS COMPLETED WITH THE CONTACT, AND WITH HER FOOT ON THE ACCELERATOR PEDAL THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE BATTERY HAD TO BE ABOVE 50 DEGREE TO GET ENOUGH POWER WHEN THE WEATHER DROP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT CALL BACK THE SAME DEALER AND WAS INFORMED THAT A CASE MANAGER WOULD CALL HER BACK. THE FAILURE RECURRED AND THE CONTACT MENTION SHE ALMOST GET HIT BY ANOTHER VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS INFORMED THAT THE SECOND ENGINE NEEDED TO BE CONNECTED TO THE FIRST ENGINE. THE DEALER WAS UNABLE TO FIND A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATE UNKNOWN. AW*DT CONSUMER STATED SHE DOES NOT DRIVE THE CAR ANYMORE.*JB