NHTSA Complaint #11382995 — 2008 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2008 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE AND CONTINUED DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO MIAMI LAKES CHEVROLET (16600 NW 57TH AVE, MIAMI LAKES, FL 33014) BUT WAS NOT DIAGNOSED NOR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED AND THE MECHANIC RETRIEVED DTC CODE: C0545, (STEERING WHEEL TORQUE SENSOR MALFUNCTION). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY TAKEN TO THE SAME DEALER FOR REPAIR UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.