NHTSA Complaint #11382970 — 2019 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11382970 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
ON THE MORNING OF DECEMBER 9TH, 2020 I WAS DRIVING TO WORK ON THE FREEWAY AND WAS ON AN INTERCHANGE FROM ONE FREEWAY TO ANOTHER WHEN I SUDDENLY HEARD A 'CRACK'. AS I ARRIVED TO WORK A FEW MINUTES LATER I NOTICED THAT MY WINDSHIELD NOW HAD A LARGE CRACK IN IT. I LOOKED FOR A POINT OF IMPACT THINKING A PROJECTILE MIGHT HAVE HIT IT BUT I DID NOT FIND ONE. AT THAT POINT I REMEMBERED THAT I WAS THE ONLY ONE ON THE INTERCHANGE AT THE TIME AND THAT THERE WAS NO CAR IN FRONT OF ME TO SEND ANY PROJECTILES FLYING BACK. I BELIEVE THIS IS DUE TO A FAULTY WINDSHIELD AS THERE WAS NO OTHER CAUSE FOR THE CRACK. ADDITIONALLY, ENGINE FEELS LIKE IT SPUTTERS OR AS IF TRANSMISSION DOES NOT CHANGE GEARS CAUSING A DELAY IN PICK UP AND POTENTIALLY DANGEROUS LACK OF ACCELERATION.
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