NHTSA Complaint #11382834 — 2009 CHEVROLET COBALT

TL* THE CONTACT OWNS A 2009 CHEVROLET COBALT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE AND VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THAT AFTER RESUMING DRIVING AND AT 60 MPH, THE STEERING WHEEL SEIZED AGAIN. THE VEHICLE WAS TAKEN TO PARAMUS CHEVROLET, INC. (194 NEW JERSEY 17, PARAMUS, NJ 07652, (201)261-7100) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.