NHTSA Complaint #11378633 — 2018 HONDA ACCORD

TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK HONDA BRADENTON (5515 14TH ST W, BRADENTON, FL 34207) AND WAS NOT ABLE TO BE DIAGNOSED DUE TO THE WARNING LIGHTS NO LONGER BEING ILLUMINATED. THE CONTACT ALSO STATED THAT SHE HAD REPLACED THE BATTERY. ON ANOTHER OCCASION WHILE DRIVING, THE BRAKES INDEPENDENTLY ACTIVATED WITHOUT WARNING. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS NOT ABLE TO RETRIEVE A FAILURE CODE. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 20 MPH. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER. THE DEALER CALLED THE CONTACT AND THE CONTACT EXPLAINED THE FAILURE. THE DEALER INFORMED THE CONTACT THAT FUEL INJECTION NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS OVER 36,000 MILES AND WAS NOT COVERED UNDER WARRANTY. AN ESTIMATE FOR THE REPAIR WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NEGOTIATED A PRICE FOR THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.