NHTSA Complaint #11378599 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11378599
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	December 7, 2020
Date Filed	December 8, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MY WINDSHIELD HAS BEEN IMPACTED BY OBJECTS FROM THE ROADWAY TWICE AND HAS HAD TO BE REPLACED EACH TIME. THE FIRST INCIDENT WAS IN APRIL 2019, WHEN A CHUNK OF ICE FLEW OFF A VEHICLE AHEAD OF MINE AND NEARLY SHATTERED THE ENTIRE WINDSHIELD. THIS WINDSHIELD WAS REPLACED. THE REPLACEMENT WINDSHIELD WAS IMPACTED BY A SMALL ROAD ROCK WHILE OPERATING THE VEHICLE IN DECEMBER 2020, RESULTING IN A GOLF BALL-SIZED PUNCTURE DOWN TO THE ADHESIVE SHEET. EVEN THE SAFELITE TECH REMARKED AT THE LEVEL OF DAMAGE AND WAS UNABLE TO SALVAGE THE WINDSHIELD. I HAVE NEVER SEEN A ROAD ROCK CAUSE THAT MUCH DAMAGE TO A WINDSHIELD, AND I DON'T THINK THERE'S EVER BEEN A VEHICLE I'VE OWNED THAT HASN'T TAKEN A ROCK AT ONE POINT OR ANOTHER. IT'S UNAVOIDABLE. WHAT IS NOT UNAVOIDABLE IS THE CLEARLY DEFECTIVE NATURE OF THESE WINDSHIELDS. I NO LONGER FEEL SAFE BEHIND THE WHEEL. THAT WINDSHIELD WILL PROTECT NOTHING IN A HIGH-IMPACT SITUATION.

Related Complaints for the 2019 SUBARU ASCENT

Other VISIBILITY/WIPER Complaints

#11643538 — February 18, 2025 — Subaru windshild in my 2019 Ascent have been replaced twice in 30,000 miles due to very inadequate glass. I'm strugg...

#11633422 — December 31, 2024 — The windshield cracked with no obvious damage. The crack did not start at a chip. Cracked while not driving and no ...

#11551291 — October 23, 2023 — Yesterday I got in my vehicle first thing in the morning and there was a crack at the bottom of my windshield. I’m no...

#11533546 — July 20, 2023 — Windshield broke for no reason. Crack not associated with any damage or weather incident.

#11533547 — July 20, 2023 — Sunroof glass broke. No apparent reason.

Recent Complaints for the 2019 SUBARU ASCENT

#11717497 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM — February 12, 2026 — The contact owns a 2019 Subaru Ascent. The contact stated that while the engine was idling, exhaust fumes entered the...

#11713281 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — January 25, 2026 — I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...

#11713281 — FORWARD COLLISION AVOIDANCE: WARNINGS — January 25, 2026 — I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...

#11702574 — POWER TRAIN — December 2, 2025 — Over the past few months the transmission has started randomly refusing to engage. When entering the expressway, you ...

#11686854 — SERVICE BRAKES — September 12, 2025 — The break pads had to be renewed after 2.5 months because the ABS was engaging every time I used the breaks. At all ...