NHTSA Complaint #11378525 — 2019 LINCOLN MKC

TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.