NHTSA Complaint #11378504 — 2019 CHEVROLET TAHOE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11378504
Vehicle 2019 CHEVROLET TAHOE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 19,437 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I HAD PULLED AWAY FROM BACK DOOR OF STORE AFTER DROPPING OFF A DONATION. I DROVE ABOUT 30 FEET WHEN MY PASSENGER SIDE REAR DOOR POPPED OPEN AND TAPPED A FENCE POST. EVERY AIRBAG WENT OFF IN THE VEHICLE, EXCEPT FOR THE STEERING WHEEL. I COULD NOT HAVE BEEN GOING MORE THAN 5MPH. IT SOUNDED LIKE AN EXPLOSION WENT OFF AND FRIGHTENED ME TERRIBLY AS I AM CLAUSTROPHOBIC AND WAS TRAPPED IN THE VEHICLE. THE INSURANCE AGENT, AND TOW SERVICE SAID THAT THAT DOOR HITTING A FENCE POST SHOULD NOT HAVE BLOWN EVERY AIRBAG IN THE VEHICLE. THEY BOTH ACKNOWLEDGED THAT THEY HAD NEVER SEEN THAT HAPPEN IN ALL THE ACCIDENTS THEY HAVE BEEN TO. I DO NOT FEEL LIKE MY INSURANCE COMPANY SHOULD HAVE TO COVER THIS AND I SHOULD NOT HAVE TO PAY THE $1000 DEDUCTIBLE WHEN THERE IS CLEARLY PROBLEMS WITH ALL THE RECALLS ON AIRBAGS.

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